Core Values
NEILMED® CORE VALUES
To improve the personal health of individuals worldwide while building a legendary company and culture.
- Persistence: We take a positive, can-do attitude to get things done, no matter the obstacles.
- Risk-Taking: We take calculated risks as entrepreneurs to accelerate business growth.
- Improve Quality: We continuously work to strengthen and improve our products.
- Customer Care: We passionately care about our customers and keep them top-of-mind in our decision-making.
- Innovation: We continuously look for ways to create advantage and efficiency through innovation.
- Open Communication: We are candid and truthful to facilitate information flow and maintain open communication channels.
- Accountability: We are personally accountable for our commitments, resulting in rewards and consequences.
QUALITY STATEMENT
NeilMed® is the #1 brand in North America for large volume saline nasal irrigation devices. Our goal is to ensure the highest quality, safety, effectiveness and ease of use for our devices, all at an affordable price. We are highly committed to meeting applicable regulatory, customer and quality standards and achieving increasing levels of customer satisfaction.
NeilMed® prides itself on quality products and values customer satisfaction. Our policy is to provide a full money-back guarantee within 90 days if you are unsatisfied for any reason. Today we support medical research at several university medical centers. We assure you that you'll be delighted with the NeilMed® brand of products and the NeilMed® way of customer service.
